Help Center

    Find answers to common questions and learn how to get the most out of your recording experience

    Getting Started

    Learn the basics of recording videos and setting up your workspace

    Podcast Recording

    Master multi-participant recordings and guest management

    Advanced Settings

    Optimize quality settings and configure advanced features

    All
    Recording
    Audio
    Formats
    Storage
    Collaboration
    Quality
    Technical
    Troubleshooting

    How do I start recording?

    Recording

    Choose your recording mode (Screen + Webcam, Screen Only, or Webcam Only), then click the play button. Make sure to grant camera and microphone permissions when prompted.

    What's the difference between recording modes?

    Recording

    Screen + Webcam uses canvas compositing to overlay your camera on screen capture. Screen Only captures just your screen with microphone audio. Webcam Only records just your camera feed.

    How do I customize the webcam overlay?

    Recording

    In Screen + Webcam mode, you can adjust the webcam size (small/medium/large) and position (4 corners) in the recording controls before starting.

    What video formats are supported?

    Formats

    Recordings are saved in WebM format with VP9 codec for optimal compression and quality. This format is supported by all modern browsers and most video players.

    Can I pause and resume recordings?

    Recording

    Yes! Use the pause button during recording to take breaks. Click resume to continue recording. The final video will be seamless without any pause indicators.

    How do I record system audio?

    Audio

    When using Screen Only or Screen + Webcam mode, browser will ask if you want to share system audio along with your screen. Select 'Share audio' for full system sound capture.

    Why isn't my webcam overlay showing?

    Troubleshooting

    Make sure you've granted camera permissions and selected Screen + Webcam mode. The overlay preview appears in the video preview area before recording starts.

    How do I improve recording quality?

    Quality

    Use 1080p or 4K quality settings, ensure good lighting for webcam recording, and use a quality microphone. Close unnecessary applications to free up system resources.

    Where are my recordings saved?

    Storage

    Recordings are processed locally in your browser and downloaded directly to your device. No files are uploaded to our servers unless you enable cloud storage options.

    Can I record with multiple people?

    Collaboration

    Collaborative recording with multiple participants is coming soon! Currently, you can use the podcast room feature for basic multi-user sessions.

    What browsers are supported?

    Technical

    Screen Record Online works best in Chrome, Firefox, Safari, and Edge. All features require a modern browser with WebRTC support for camera and screen access.

    How large can my recordings be?

    Technical

    Recording size depends on quality settings and duration. VP9 compression keeps file sizes reasonable. Typical 1080p recordings are 50-100MB per minute.

    Still need help?

    Can't find what you're looking for? Our support team is here to help you with any questions or issues you might have.